Captains and senior yacht crew climb the ranks through experience and advanced certificates, but what about management skills? Managing crew effectively is a skill that takes practice and should be a requirement for all senior managers and captains. It can be a challenge to balance crew with different personalities, various backgrounds, and communication styles. To prevent miscommunication and inefficiencies on board, here are some key management techniques that can make you a better leader and manager:
1. Communicate Regularly
Find a time where all crew gather naturally (tea time, meals, start of the day), and schedule regular meetings with the entire crew to ensure everyone is on the same page. Use these meetings to communicate any changes in schedule, upcoming trips, checking-in on projects, bringing up any crew-wide issues, or any other major announcements. The better you are at communicating, the more effectively your crew can execute what needs to be done.
2. Delegate Tasks
To prevent unnecessary confusion and overlap, delegate specific projects or tasks to key stakeholders. Captains can delegate larger projects to relevant heads of departments, who will be responsible for communicating tasks to the junior crew they manage. Establishing specific roles and responsibilities and delegating will free up time to focus on big-picture projects.
3. Create An Onboarding Process