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Image source: Work on a superyacht.

Yacht agents are undoubtedly some of the hardest working people in the yachting industry; they make miracles happen shore side especially when you’ve gotten a last-minute request, and it needs to be done pronto. Sure, you know one in every port ready to take care of your clearances, customs, and immigration formalities, but a trusted agent you know can make your life a lot easier and free you up so that you and your crew can focus on the owner and guest experience.

Have a quick turnaround between charters? Visiting a region for the first time? Need some help sourcing a spare? Putting together a last-minute event for the owner?

Here’s a rundown of a few services you may want to ask your agent for help with next time in port. AYSS represents the best out there so if you need a guaranteed good choice check out all the members and locations covered at


Sure, it may seem like an easy thing to make a quick call down to the marina office or the Harbor Master yourself. However, timing is key in a lot of ports around the world. Advance booking in Cape Town is essential; with the tremendous amount of traffic from November through March, Del Shipping and Trading can get you through the customs dock and be onsite as you arrive to help you navigate quickly your immigration formalities which have become more complex these days.


Anchored off the Amalfi Coast and need that last-minute table at the famed two Michelin starred restaurant Quattro Passi in Nerano? Francesco Luise of the Luise Group will make you look like a miracle maker. One call to Luise and not only can he secure your owner the best table overlooking the entire Gulf of Sorrento, but he will make sure that Chef Antonio Mellino is there to personally greet your guests as they get off their custom cabriolet transfer up the hill that he has arranged.


Dan Eaffaldano and his team at Marina Papagayo in Costa Rica probably win the award for the best one-of-a-kind guest experience, The Superyacht Spinner Dolphin experience. Spotter planes, marine guides and all of the logistics are done with one call, and your guests will thank you for the best experience of their life.


Sitting for a few months in Spain during the winter? Estella Shipping Barcelona can take care of all of those little time-consuming details that your crew may need help with including finding crew accommodations, transfers, computer rentals, SIM cards, and courier services.


In remote areas like St. Vincent and the Grenadines, knowing how to navigate the 150-square mile area without missing any of the best beaches and diving areas can be daunting if you are not familiar with the area. Heather Grant at Erika Yacht Services can expertly help you build your itinerary so you don’t miss a beat, and she will be there every step of the way with her team strategically placed on six islands to make sure it comes off without a hitch.


In the off season when you and crew are having some much-needed down time at the end of the season in France, why not have Tomaso Moreno at Catalano arrange a perfect day shore side day for you the crew to be together? A quick trip up to the slopes, or an afternoon of go-karting with a great barbeque at the end of the day, is a great way to thank your team at the end of a long charter season.

The Association of Yacht Support Services (or AYSS for short) is the recognised expert on yacht agency worldwide, and its members are hand selected and tested by the council in order that it represents only the best in the business. Make sure your agent is an AYSS member- check out their website to see whose in and whose not.

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